ITIL – Foundation
Why do ITIL – Foundation?
ITIL® framework is intended to enhance the quality of IT service management within your individual organization.
It is intended to enable you to deploy the set of best practices within your organization by way of ‘Adopt and Adapt’
It will enable you to contribute to a continual Service Improvement within your organization
Organizations looking for implementing ITIL®2011 best practices or ISO20000 certification may also nominate their core team members for this workshop
This may include but is not limited to, IT professionals, business managers and business process owners.